Fiona Richardson

Institute of Public Care

Fiona is Assistant Director at the Institute of Public Care at Oxford Brookes University. IPC offers applied research, consultancy, skills development and informatics to care providers, councils, and NHS organisations.

Fiona is an experienced manager of complex change programmes, and a qualified facilitator and coach supporting the development of managers in the sector. She has over 20 years’ experience leading capability building programmes for local authorities, NHS organisations, national governments, and care and support providers. Her specific areas of expertise include organisational learning and development, commissioning and market shaping, and informatics.

As well as leading the team undertaking the National Data and Cyber Security Programme, she is currently updating the national market position statement guidance for the LGA, and working with Tusla to develop national commissioning arrangements for children’s services in Ireland.

dont miss

The use of technology in care services

As we use more technology in care services, it’s vital that people’s information is kept secure, and that the systems used are reliable. This seminar will highlight key messages from the national research programme that is looking at how care services are using technology, what the risks are, and how services can best be supported to maintain security and good information governance as they use more technology in the future.


  • Bridget Warr CBE: Speaking at the Home Care Expo

    Bridget Warr CBE
    United Kingdom Homecare Association (UKHCA)

    Key Factors in Providing Quality Homecare Services

  • Neil Eastwood: Speaking at the Home Care Expo

    Neil Eastwood
    Care Friends & Sticky People

    How to be the best at recruiting homecare staff

  • Emma Watt: Speaking at the Home Care Expo

    Emma Watt
    Anthony Collins Solicitors LLP

    Are your contract terms consumer law compliant?

  • Holly Irwin: Speaking at the Home Care Expo

    Holly Irwin

    Medicines support in the community

  • Sylvia Bryden-Stock: Speaking at the Home Care Expo

    Sylvia Bryden-Stock
    Carers Coaching Academy

    The Emotional Roller Coaster of Caring - Are There Solutions?